Me: “Hi, I’m picking up a game that I put on hold yesterday.”
Downstairs staff member: “Oh, you know, you don’t get to take the game the day after you put it on hold.”
Downstairs staff member: “Once the game is taken off the shelf, it has to be processed and travel from one library to another, which can take several days. And no one can check out the game while it is processed.”
Me: “But the game I placed a hold on is already in the library.”
Downstairs staff member: “Hmmm you can check upstairs, sir, we might not have taken the game off the shelf yet.”
[I walk upstairs to the next level and talk to a second staff member].
Me: “Hi, I’m trying to find a game I just put on hold yesterday. The staff member downstairs told me to check up here.”
Upstairs staff member: “You just came from downstairs and they told you that?”
Upstairs staff member: “Did they run a search from the computer?”
Upstairs staff member: “Did they have you fill out the XJ5000 form?”
Upstairs staff member: “Did they check the holds shelf?”
Upstairs staff member: “Ok, hold on; let me call downstairs.”
[I waited a minute for the phone call to end.]
Upstairs staff member: “Let’s check the stacks. Come with me. Hmmm no, no it’s not there.”
[I waited about two minutes]
Upstairs staff member: “Let’s see if we can find it on my computer.”
Me: “I thought it would be easy to get the game in the library because the library website says it’s in this building.”
Upstairs staff member: “Oh, wait, it turns out the game was taken out a year go and never returned. I’ll have to change its status to trace.”
Me: “Alright, I guess I’ll have to go to another library branch.”
I thought I’d have to slay a dragon or fight a final boss to get the game. But, no, the story ends with an anti-climactic ending.
This isn’t a true story. However, my recent trip to pick up a DVD from my local library inspired this story. Also, I don’t think that my library has video games.